Home Care Scheduling Coordinator
BrightStar Care - Bucks County, PA BrightStar Care - Bucks County, PA Bensalem, PA Bensalem, PA Full-time Full-time $18 - $20 an hour $18 - $20 an hour 4 days ago 4 days ago 4 days ago Are you looking for a home care job where you can make a difference in people's lives? Do you want to work for a home care agency that truly cares about you? That's where you can shine.
We are proud to offer you the opportunity to pursue your passion at your own level, with the recognition and benefits you need.
Come work for us and see how BrightStar Care of S Bucks and SE Montgomery County employees uphold A Higher Standard.
What We Offer:
At BrightStar Care we value each of our employees and care about their wellbeing.
We strive to provide best-in-class benefits packages, including:
Insurance:
Medical, Dental Paid Time Off Plans Paid Holiday Time Off Free Training Part of a team with RN Oversight Employee referral bonus On-Call bonus Weekly pay w/ direct deposit We promote from within!
Responsibilities:
Customer/client care - serves as point of contact for client/customer relations and manages calls/questions effectively.
Scheduling and care coverage - supports and uses all technology tools and resources to ensure proper business processes; schedules staff to meet client care needs and minimize non-billed overtime.
Assists with the intake of new clients and informs potential clients of our services and reasons to utilize BrightStar over other agencies.
Assists with onboarding of new field staff.
Administers agency policies and procedures.
Assists the Director of Nursing with assessing the competency of staff to promote quality, continuity, and safety of a client's care.
Supervises, educates, and coaches other field personnel as directed by the Branch Manager.
Manage field staff compliance with their mobile shift training and maintenance (electronic clocking in/out).
Assures compliance with all local, state, and federal laws.
Communicate with employees and field staff regularly to establish rapport, gauge morale, and source new candidate leads.
Participates in on-call rotation.
Requirements:
High School Diploma required.
Proficient in MSOffice (Outlook, Word, Excel, and PowerPoint) Flexibility and good time management skills A MUST.
Minimum of one year experience as Customer Care Manager and/or managing customer service within a healthcare office setting; knowledge of HIPAA and healthcare office regulations.
Excellent organization, planning, and project management skills.
Valid driver's license:
valid state required proof of auto insurance.
Ability to pass a criminal background check and drug screen.
Occasional on-call (after hours) responsibilities required.
Excellent interpersonal and coaching skills.
We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.
Job Type:
Full-time Pay:
$18.
00 - $20.
00 per hour
Benefits:
Free parking Health insurance On-the-job training Opportunities for advancement Paid time off Paid training Referral program Medical specialties:
Home Health Schedule:
Monday to Friday On call
Experience:
Customer service in health care setting:
1 year (Preferred) Medical terminology:
1 year (Preferred) Computer skills:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are proud to offer you the opportunity to pursue your passion at your own level, with the recognition and benefits you need.
Come work for us and see how BrightStar Care of S Bucks and SE Montgomery County employees uphold A Higher Standard.
What We Offer:
At BrightStar Care we value each of our employees and care about their wellbeing.
We strive to provide best-in-class benefits packages, including:
Insurance:
Medical, Dental Paid Time Off Plans Paid Holiday Time Off Free Training Part of a team with RN Oversight Employee referral bonus On-Call bonus Weekly pay w/ direct deposit We promote from within!
Responsibilities:
Customer/client care - serves as point of contact for client/customer relations and manages calls/questions effectively.
Scheduling and care coverage - supports and uses all technology tools and resources to ensure proper business processes; schedules staff to meet client care needs and minimize non-billed overtime.
Assists with the intake of new clients and informs potential clients of our services and reasons to utilize BrightStar over other agencies.
Assists with onboarding of new field staff.
Administers agency policies and procedures.
Assists the Director of Nursing with assessing the competency of staff to promote quality, continuity, and safety of a client's care.
Supervises, educates, and coaches other field personnel as directed by the Branch Manager.
Manage field staff compliance with their mobile shift training and maintenance (electronic clocking in/out).
Assures compliance with all local, state, and federal laws.
Communicate with employees and field staff regularly to establish rapport, gauge morale, and source new candidate leads.
Participates in on-call rotation.
Requirements:
High School Diploma required.
Proficient in MSOffice (Outlook, Word, Excel, and PowerPoint) Flexibility and good time management skills A MUST.
Minimum of one year experience as Customer Care Manager and/or managing customer service within a healthcare office setting; knowledge of HIPAA and healthcare office regulations.
Excellent organization, planning, and project management skills.
Valid driver's license:
valid state required proof of auto insurance.
Ability to pass a criminal background check and drug screen.
Occasional on-call (after hours) responsibilities required.
Excellent interpersonal and coaching skills.
We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.
Job Type:
Full-time Pay:
$18.
00 - $20.
00 per hour
Benefits:
Free parking Health insurance On-the-job training Opportunities for advancement Paid time off Paid training Referral program Medical specialties:
Home Health Schedule:
Monday to Friday On call
Experience:
Customer service in health care setting:
1 year (Preferred) Medical terminology:
1 year (Preferred) Computer skills:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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