Contact Center Representative $15 Bilingual (Fulltime, In-Office)
2.
6 Bensalem, PA Bensalem, PA Full-time Full-time 4 days ago 4 days ago 4 days ago Description:
The Customer Service Representative uses phone, email and written communication to help our customers resolve their questions about our products and programs.
Schedule:
Monday-Friday:
11:
00 AM - 8:
00 PM EST Location:
In-office Bristol, PA Training:
Onsite
Benefits:
Full Time benefits eligible including Medical, Dental, Vision, Time Off, Wellness Program, Retirement, and more.
Responsibilities:
The Customer Contact Representative resolves customer concerns, questions, and requests efficiently using their knowledge and understanding of the product or program Provides customer with product and service information via phone, email, and or letter Identifies, researches and resolves customer issues using computer systems Maintains current understanding of expectations through training Partners with the customer service team to meet goals and exceed expectations Requirements:
At least 18 years of age, at least high school level education.
Bilingual:
Fluent in BOTH Spanish and English 6 months of customer service representative or contact center experience preferred Ability to type 35
words per minute General knowledge on how to use Microsoft office products Employment is contingent upon completing and passing a background check and drug test.
MetaSource is an equal opportunity employer.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
6 Bensalem, PA Bensalem, PA Full-time Full-time 4 days ago 4 days ago 4 days ago Description:
The Customer Service Representative uses phone, email and written communication to help our customers resolve their questions about our products and programs.
Schedule:
Monday-Friday:
11:
00 AM - 8:
00 PM EST Location:
In-office Bristol, PA Training:
Onsite
Benefits:
Full Time benefits eligible including Medical, Dental, Vision, Time Off, Wellness Program, Retirement, and more.
Responsibilities:
The Customer Contact Representative resolves customer concerns, questions, and requests efficiently using their knowledge and understanding of the product or program Provides customer with product and service information via phone, email, and or letter Identifies, researches and resolves customer issues using computer systems Maintains current understanding of expectations through training Partners with the customer service team to meet goals and exceed expectations Requirements:
At least 18 years of age, at least high school level education.
Bilingual:
Fluent in BOTH Spanish and English 6 months of customer service representative or contact center experience preferred Ability to type 35
words per minute General knowledge on how to use Microsoft office products Employment is contingent upon completing and passing a background check and drug test.
MetaSource is an equal opportunity employer.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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