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DOCK C - FT

JOB TITLE: Dock Worker


REPORTS TO: Dock Supervisor


OVERVIEW OF ROLE: To ensure the customer is always serviced first by providing efficient and safe, claim-free handling of freight. To exemplify Ward's Pallet Expertise when loading, unloading, sorting and handling freight by hand and/or using material handling equipment such as forklifts, carts, etc. Properly load/unload freight and correctly complete all required paperwork.


DUTIES AND RESPONSIBILITIES:



  • Load and unload freight under the direction of the lead dock worker or dock supervisor.

  • Strip trailers and move freight using appropriate freight handling equipment to appropriate trailers to be loaded according to specifications on manifests or other paperwork.

  • Correctly complete all required paperwork (stripping manifest, stacking report, road manifest, delivery loading report).

  • Plan the loading of freight into trailers to fully utilize available space and minimize risk of damage. Ensure stack racks are correctly used in appropriate lanes and ensure shipment integrity in support of our Pallet Expertise and the Stack Up Loading System.

  • Properly perform tasks to assure safety and to prevent damage to cargo. Secure load to prevent shifting, falling and damage to the freight using stack bars, stretch wrap, stack rings and rope, dunnage and cardboard.

  • Count and inspect all shipments and make appropriate notations on manifests for any exception (overage, shortage, damage).

  • Promptly report any O S & D problems or improper loading using the damage load report. Apply appropriate O S & D labels to freight when loading.

  • Use forklift in a safe and appropriate manner.

  • Perform work in a safe, efficient manner.

  • Meet established productivity goals.

  • Learn about Hazardous Materials and handle them in a safe, correct manner in accordance with training received.

  • Provide constant feedback to Operations Manager or supervisor on specific freight handling characteristics in support of Ward's CBS system.

  • Actively participate in driver/dock meetings providing managers with feedback on customers and work processes. Work to understand and support targeted growth plans. Read internal newsletters such as the Inside Lane and Driving Force to stay abreast of what's happening within the company.

  • Fully support all technologies and processes, introduced by Ward, that are intended to improve efficiencies and/or the customer experience. Support would include adherence to training programs, guidelines and processes associated with these systems.




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